Booking a Trip

Book a trip on our book with us page here on the web site; follow the instructions. Alternatively you may also book by telephone at 1-800-985-9625.
A $300 non-refundable deposit per person is due upon booking. Upon receipt of your deposit we will confirm your booking by return e-mail.

Payment

We accept payment by major credit cards via PayPal or by personal check. Follow the Pay for your Trip instructions on our book with us page. Our payment schedule is simple:

• Upon  booking we require a $300 non-refundable deposit per person
• 60 days prior to departure we require full payment for the trip

Our trips are priced in US dollars but our costs are in Euros. Therefore if the value of the Euro strengthens significantly against the dollar after you make your booking we may have to apply a slight price increase to cover the currency fluctuation. If there is such an adjustment, you will be notified at least two months in advance. 

Single Travelers

As accommodations and other prices for our Suggested Itineraries are determined on a per person double occupancy basis we need to charge single travelers a single supplement on these choices. We will let you know the single supplement amount in our initial communication with you. All other prices of custom itineraries will automatically include the single supplement, if appropriate, when quoted.

Cancellations and Refunds

If you need to cancel your trip the following refund policy will apply. Regrettably we must strictly adhere to this policy without exception:

• If you cancel 60 days or more prior to departure - we will refund all but your $300 non-refundable deposit per person
• If you cancel 59-31 days prior to departure - we will refund 50% of total trip cost
• If you cancel 30 days or less prior to departure - we are unable to provide a refund

In addition, please note that we are unable to give partial refunds for hotel rooms, meals, or any activities, excursions or other optional arrangements prepaid in advance and unused while on your trip for any reason whatsoever. Single supplements are part of the total price trip and therefore also subject to cancellation fees.

Trip Cancellation and Interruption Insurance

We strongly recommend that you purchase trip cancellation/interruption insurance to protect yourself in case you are unable to start your trip or you need to cancel the remainder of your trip. There are many providers of such insurance and we suggest you review their terms carefully.

Please note that walkprovence.com is not responsible for additional expenses you may have incurred in preparing for your trip such as nonrefundable advance purchase air tickets, clothing, etc. Nor do we take responsibility for loss of baggage in transit to or from one of our trips.

We strongly advise you check your medical insurance policy for coverage on your trip and purchase additional medical coverage if necessary.

Included in your Trip

The cost of your trip includes accommodations in hotels or B&Bs, all breakfasts, some dinners depending on the trip, all trip kits including our comprehensive package of walk guides and related maps and supporting material, area handbooks, background information, and any optional activities signed up for in advance such as cooking courses, horseback riding, ballooning, etc.

Not Included in your Trip

International and domestic airfare, train fare, car rental, any optional activities not booked and paid for prior to departure, meals not specifically indicated on your itinerary as included, gratuities, drinks, baggage charges, airport taxes, and any items of a personal nature are not included.

Itinerary Adjustment

In very rare instances it may become necessary to adjust an accommodation or route arrangement because of changed circumstances. In these cases walkprovence.com reserves the right to make a change in arrangements to an alternative of comparable quality.

Traveler Responsibility

All levels of walking require an appropriate level of physical fitness. It is each traveler’s responsibility to be sufficiently fit for the level of walking required by the trip. It is also each traveler’s responsibility to be sufficiently proficient with overland navigation indispensable for self-guided walking, including map reading, orientation, using a compass, and emergency skills.

Travelers also need to realize that independent travel in a different culture may encounter occasional glitches and needs a healthy level of flexibility, good humor, and a positive attitude.

Limits of Liability

walkprovence.com is defined to include its owners, members, agents, directors, officers, employees, representatives and affiliates, (collectively “walkprovence.com”). Walkprovence.com does not own or operate any entity which is to or does provide goods or services for your trip including, for example, ownership or control over hotels or other lodging facilities, airline, vessel, bus, van, rental car or other transportation companies, local ground operators, providers or organizers of optional excursions, food service, cooking schools, olive oil producers, wineries or entertainment providers, etc. All such persons and entities are independent contractors. As a result, walkprovence.com is not liable for any negligent or willful act or failure to act of any such person or entity, or of any other third party. Without limitation, walkprovence.com is not responsible for any injury, loss, or damage to person or property, death, delay or inconvenience in connection with the provision of any goods or services occasioned by or resulting from, but not limited to, acts of God, force majeure, acts of war or civil unrest, insurrection or revolt, strikes or other labor activities, criminal or terrorist activities of any kind, overbooking or downgrading of accommodations, structural or other defective conditions in hotels or other lodging facilities, mechanical or other failure of airplanes or other means of transportation or for any failure of any transportation mechanism to arrive or depart timely, dangers associated with animals, marine life or vegetation of any sort, dangers incident to recreational activities such as, snorkeling, swimming, kayaking, sailing, canoeing, rafting, hiking, walking, bicycling, rock climbing, horseback riding, ballooning, etc., sanitation problems, food poisoning, lack of, access to or quality of medical care, difficulty in evacuation in case of a medical or other emergency, or for any other cause beyond the direct control of walkprovence.com. In addition, participants release walkprovence.com from its own negligence and assume all risk thereof. In providing names of possible travel insurance agencies for the purchase of travel insurance, in no way does that constitute a recommendation by walkprovence.com to purchase such insurance from any particular company and therefore in no way is walkprovence.com liable for such suggestions.

Walker Participation Form, Agreement and Release From Liability

Prior to taking their trip all travelers are required to complete and sign walkprovence.com’s Walker Participation Form which includes a release from liability agreement. This form must be received by walkprovence.com no later than 60 days before the scheduled trip. Travelers who fail to complete and sign this form will not be able to take their trip and the standard refund policies will apply. The form is downloadable in PDF format on the book with us page of our  website.

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